Cancellation & Refund Policy

Important Notice

Sunny Vacation Club presents vacation ownership, reservation, and travel-related opportunities connected to selected resort properties. Ownership rights, membership benefits, exchange options, pricing, availability, and travel offers are subject to verification, eligibility, and signed contractual agreements. Website information is provided for general presentation purposes only and does not constitute a binding sale offer.

Official contacts: Tunisia +216 22 863 922, Indonesia +62 857 7075 9300, Spain / International +34 603 18 42 55.

Membership Products

Membership fees, ownership purchases, and associated administrative fees may be subject to specific contractual terms provided at the time of purchase.

Reservation Cancellations

Cancellation policies may vary depending on resort, destination, reservation type, and promotional offer. Specific cancellation conditions will be communicated before confirmation.

Refunds

Approved refunds, when applicable, will be processed using the original payment method. Processing times may vary depending on the payment provider and financial institution.

Force Majeure

Sunny Vacation Club shall not be liable for cancellations, delays, or interruptions caused by circumstances beyond its reasonable control, including natural disasters, government restrictions, transportation disruptions, or other unforeseen events.